AI for hospitality teams
Unlock the full potential of your PMS.
HAYP extends your PMS with an AI Co-Pilot that answers any operational question, AI analytics for revenue and reviews, and a guest journey with fully automated guest communication via an AI chatbot — across every property.
Less manual work. More revenue. More time for your guests.
Direct Apaleo integration available.
Using another PMS? Talk to us about your setup.
A 90-second overview of how data, knowledge and AI come together in HAYP.
Your AI Co-Pilot knows your entire operation.
Your AI Co-Pilot is the central knowledge base your team can simply talk to. Ask about reservations, guests, revenue, or documents and get a clear, source-backed answer in seconds — no more searching through folders or asking colleagues.
Or type your own question. This demo answers the three examples.
Choose a question on the left or type your own below.
Multi-Property Operations. One view across your entire portfolio.
See properties, unit groups, units, reservations, arrivals, departures, and availability across your entire portfolio — without switching between properties.
Using Apaleo? Connect HAYP directly and work across every property from one central view.
| Unit | Mon 3 | Tue 4 | Wed 5 | Thu 6 | Fri 7 | Sat 8 | Sun 9 | Mon 10 |
|---|---|---|---|---|---|---|---|---|
| Musterstrasse 12 · Studio 1 | M. Keller | L. Duarte | A. Novak | Direct | ||||
| Musterstrasse 12 · Studio 2 | L. Duarte | A. Novak | Direct | M. Keller | ||||
| Beispielweg 4 · Apt 201 | A. Novak | Direct | M. Keller | L. Duarte | ||||
| Beispielweg 4 · Apt 202 | Direct | M. Keller | L. Duarte | A. Novak | ||||
| Hafenplatz 9 · Loft A | M. Keller | L. Duarte | A. Novak | Direct |
See reservations and availability across every property on one timeline.
Keep arrivals, departures and revenue together in one list.
See occupancy and availability without opening each property separately.
Keep your entire portfolio structure organized in one place.
Manual work, handled automatically.
OTA prepayments are matched, posted, and applied to the reservation balance automatically.
HAYP assigns unallocated reservations to suitable units automatically, based on availability
Guest Journey. Automated for your team. Effortless for guests.
HAYP automatically sends country-specific registration forms, which guests complete on any device in 30–60 seconds. All guest communication is automated — with no app required.
The right fields are applied for each country and property setup.
Every message is sent automatically. Your team only handles exceptions.
Each guest sees the information for their booking and accommodation — no app required.
Unified Inbox: every guest conversation in one place.
Messages from connected booking and communication channels come together in one conversation per reservation. Your team sees the full history and takes over whenever a guest needs personal assistance.
- One conversation per reservation
- Complete guest and booking context
- Chatbot support with human handover
Analytics. Understand revenue. Know what guests really think.
AI turns thousands of reviews into recurring praise, recurring problems and clear topics — so you can improve the guest experience based on what guests actually say. Compare performance across every property in one view.
What guests value, what frustrates them, and what to improve next.
Which properties need attention?
| Property | Revenue | RevPAR | ADR | Occ. | Δ |
|---|---|---|---|---|---|
| Musterstrasse 12 | EUR 128,400 | 62.10 | 104 | 84% | +7.2% |
| Beispielweg 4 | EUR 96,250 | 54.80 | 97 | 76% | +2.4% |
| Hafenplatz 9 | EUR 121,900 | 58.40 | 101 | 81% | -1.8% |
| Altstadtgasse 7 | EUR 82,100 | 47.30 | 92 | 69% | +4.6% |
Also tracked: commissions, length of stay, lead time, and cancellation rate.
See what guests are saying, how every property is performing, and where your team should act.
Connects with the systems you already use
HAYP brings together data from your PMS, channel managers, review platforms, and internal knowledge sources, so your team no longer has to switch between tools.
View all integrations
Ready for less effort and more time for your guests?
Copilot, multi-property operations, automated guest journeys and analytics in one place.